GiveCard cards have certain restrictions on where and how they can be used. Some restrictions apply to all GiveCards, while additional restrictions may apply depending on the program you are participating in or the type of card you have.
Your program's spending rules are specific to you. To see the restrictions that apply to your card, log in to your GiveCard account and review the Spend Rules section.
Transactions That Are Restricted
For security, compliance, and responsible use of program funds, GiveCards cannot be used with certain types of merchants, including:
- Foreign merchants — merchants based outside the United States
- Security brokers and dealers
- Dating or escort services
- Massage parlors
- Betting and casino gambling establishments
- Government-owned lotteries
- Government-licensed online casinos
- Government-licensed horse or dog racing venues
These restrictions help ensure that GiveCard funds are used in accordance with applicable requirements and program guidelines.
Your Program May Have Additional Restrictions
The restrictions listed above apply generally to GiveCard cards. However, your program may have additional spending restrictions.
For example, your program may limit:
- Certain types of merchants
- Specific categories of purchases
- Where your card can be used
- ATM or cash withdrawal transactions
- Other types of spending based on the requirements of your program
Because these rules can be different from one program to another, do not assume that your GiveCard can be used for a purchase just because another GiveCard can be used for it.
How to Check Your Spending Rules
To see the rules that apply specifically to your card:
- Log in to your GiveCard account.
- Go to the 'Where can you use this card' section.
- Review the restrictions and approved spending categories for your program.
- If you are unsure whether a specific purchase is allowed, check your program's rules before attempting the transaction.
Important: Your available balance does not guarantee that a transaction will be approved. A transaction can still be declined if the purchase does not meet your program's spending rules or other GiveCard restrictions.
Have Questions About a Restriction?
If you are unsure why a transaction was restricted or whether a specific purchase is allowed:
- First, check the Spend Rules in your GiveCard account.
- For questions about what your specific program allows, contact your program or organization.
- You can also contact GiveCard Support for assistance understanding a card restriction.
Remember: Spending rules depend on the program you are participating in. Always check the Spend Rules in your GiveCard account for the most accurate information about where and how you can use your card.